Returns Policy

Thank you for choosing Powerchat! We value your business and want to ensure you have the best possible experience with us. To keep things clear and straightforward, please review our returns policy below.

No Returns or Exchanges

Due to the nature of our products and to ensure the highest level of quality and hygiene, we do not accept returns or exchanges for any reason. We encourage you to carefully review product details, sizing guides, and customer reviews before making your purchase to ensure it meets your expectations.

Refunds for Defective Products

Your satisfaction is our priority, and we stand by the quality of our products. While we do not offer refunds for non-defective items, we understand that issues can occasionally arise. If you receive a product with a manufacturing defect, please contact us within 14 days of receiving your order. We will work with you to resolve the issue promptly, either by offering a replacement or processing a refund.

Shipping Issues and Contact Information

If you experience any issues with shipping, such as delays or not receiving your item, or if you believe you deserve a refund for a specific reason, please don’t hesitate to reach out to us. Our customer support team is here to help. You can contact us here.

Thank you for your understanding and for supporting our brand. We appreciate your business and are always here to help with any questions or concerns.

Sincerely,

The Powerchat Team